Frequently Asked Questions

How to choose a good mattress?

Choosing the right mattress is very important.

Before you choose a mattress, make sure what type of the mattress you are used to sleep, a firm, medium, or soft. This will affect the mattress you choose. Each mattress has its own advantages. But do not be dazzled by the appearance, the function need to be the first priority.

Another tip when choosing matress is try it directly: you can lay down to resting position. Revert back your body, feel how the mattress support system is, is it really suitable for you or not.

To try matress directly, please visit our showroom nearest you. (Click here)


Which products are good for you who have back pain?

Products which are recommended for you who have a problem on the spine or back pain are products with firm body pampering. (Click here)


Can I order customized mattress size  that is non-standard?

You can order a mattress with sizes outside of size standard, such as 155 cm x 200 cm.


What is the price range of Romance Springbed products?

Romance Springbed have products with a wide price range. Ranging from high end products to low end products. Price of the products will depend on the products you choose. (Click here)


Does Romance Springbed serve shipping service for purchases outside Java island?

For delivery outside Java island, you can use shipping forwarding services that cater to your location. Shipping costs may vary depend on how far the location of the point of delivery.


What is today ongoing promo?

For information of the latest promotion, please visit our Website News & Promo page (Click here)


Does Romance Springbed provide warranty for all its products?

Romance Springbed provides warranty on spring only. Warranty does not include fabric cover, the layers in the mattress, etc. For the period of warranty will vary depends on the products. 


What should I do to keep my mattress's durability?

  • Rotate mattress periodically
  • Use a mattress protector to keep your mattress fresh and free from stains
  • Buy a matching box or foundation that is suggested by the manufacturer to insure proper support and lasting durability
  • Don’t jump on your mattress. It could damage the interior construction of your bed
  • Don’t smoke near your mattress
  • Do not tear off the QC tag at the end of your mattress. It has important manufacturing information about your mattress that you will need in the event of a warranty claim